Return and Exchange Policy:
- Eligibility: Returns and exchanges are accepted within 30 days of the delivery date.
- Condition: Items must be in their original condition, unworn, and unwashed.
- Process: To initiate a return or exchange, please contact our customer service at info@mcubemusicgroup.com with your order number and reason for return.
- Return Shipping: Customers are responsible for return shipping costs. In the case of an exchange, we will cover the shipping cost of the new item.
- Refunds: Refunds will be processed within 5-7 business days after we receive the returned item. Refunds will be issued to the original method of payment.
Terms of Service
1. Introduction
Welcome to M Cube Music Group LLC. By using our services, you agree to these Terms of Service. Please read them carefully.
2. Services
M Cube Music Group LLC provides a range of music-related services, including but not limited to artist development, audio engineering, artist consultation, and marketing and promotion.
3. Payment Terms
- Payment Methods: We accept payments via credit card, PayPal, and bank transfer.
- Payment Schedule: Payments for services must be made in advance unless otherwise agreed upon in writing.
- Late Payments: Late payments may result in additional charges or suspension of services.
4. Cancellation Policy
- Client-Initiated Cancellation: Clients may cancel services at any time. However, cancellations must be made at least 48 hours before the scheduled service to avoid cancellation fees.
- Company-Initiated Cancellation: M Cube Music Group LLC reserves the right to cancel services at any time. In such cases, clients will receive a full refund for any unused services.
5. Refund Policy
- Eligibility for Refund: Refunds are only available for services that have not been rendered. Once a service has been provided, it is non-refundable.
- Refund Requests: To request a refund, clients must contact us within 7 days of the payment date. Refund requests must be made in writing and include a detailed reason for the request.
- Processing Refunds: Approved refunds will be processed within 14 business days. Refunds will be issued using the same payment method used for the original transaction.
- Non-Refundable Fees: Certain fees, such as administrative fees or costs for materials, are non-refundable.
6. Limitation of Liability
M Cube Music Group LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific service in question.
7. Intellectual Property
All materials, including but not limited to audio recordings, written content, and promotional materials, produced by M Cube Music Group LLC are the property of the company unless otherwise agreed upon in writing.
8. Confidentiality
We respect the confidentiality of our clients. All personal information and materials shared with us will be kept confidential and will not be shared with third parties without the client's consent.
9. Dispute Resolution
In the event of a dispute, both parties agree to first attempt to resolve the issue through informal negotiation. If the dispute cannot be resolved informally, it will be settled through binding arbitration in accordance with the rules of the American Arbitration Association.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the state in which M Cube Music Group LLC operates.
11. Changes to Terms of Service
M Cube Music Group LLC reserves the right to modify these Terms of Service at any time. Clients will be notified of any changes via email or through our website.
12. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
M Cube Music Group LLC
515 E Las Olas Blvd Suite 120
Fort Lauderdale Florida 33301
info@mcubemusicgroup.com
888-943-1913
